1. Introduction
ContactSync CRM ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM platform.
2. Information We Collect
When you connect your Google accounts to our service, we collect:
- Contact information from your Google accounts
- Basic profile information associated with your Google account
- Information needed to authenticate with Google's API
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our CRM services
- Verify contact information using Abstract and Apollo APIs
- Distribute contacts to team members based on their roles
- Integrate with GoHighLevel for marketing automation
- Improve our services and develop new features
4. Data Sharing and Disclosure
We may share information with:
- Verified team members within your organization based on their role permissions
- Third-party services (Abstract, Apollo, GoHighLevel) only as necessary to provide our services
- Legal authorities when required by law
5. Data Security
We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits.
6. User Rights
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Disconnect Google accounts from our service
- Request a copy of your data in a portable format
7. Changes to This Policy
We may update this policy periodically. We will notify users of significant changes through our platform or via email.
8. Contact Us
For questions about this policy or your data, please contact us at [email protected].
Last updated: June 2023